About Us
Cassie Manser
Managing Director
M: +61 (0) 417 615 091
E: cassie.manser@captureculture.com.au
A seasoned executive with extensive expertise in human resources, workplace health and safety, and strategic leadership. Holding a Bachelor of Science in Anatomical Science & Psychology and an MBA, Cassie has held key leadership roles across various sectors, including construction, telecommunications, and manufacturing. Her career is marked by a proven ability to deliver both strategic and operational excellence, specialising in human capital, stakeholder relations, risk management, and cultural strategy.
Cassie’s blend of hands-on experience and confident leadership focuses on building trust and coaching teams to achieve their best. She excels in understanding diverse business needs and delivering tailored, commercially centric solutions. At Capture Culture, Cassie leverages her diverse experience to empower teams, align customer-centric solutions with organisational values, and drive sustainable success, ensuring innovative and effective services for the businesses and communities we serve.
Leah Giles
Capture Mediator (AMDRAS)
M: +61 (0) 447 880 155
E: leah.giles@captureculture.com.au
Leah is a skilled and approachable mediator within the Capture Culture team, bringing experience across workplace mediation, people and risk coordination, return-to-work programs, recruitment, and employee support. As a nationally accredited mediator, Leah is recognised for her calm, practical and balanced approach, helping individuals and organisations navigate difficult conversations and workplace matters with professionalism, empathy and integrity.
With a strong background in customer service and community-focused roles, Leah has developed an ability to build trust quickly and create environments where people feel heard and respected. She is highly effective at supporting constructive dialogue between parties, understanding differing perspectives, and guiding conversations toward practical and sustainable outcomes.
Leah’s adaptable and people-centred style allows her to work effectively across a wide range of industries and workplace settings. She takes the time to genuinely understand the needs of clients, employers and employees alike, ensuring her support is tailored, commercially practical and outcome-focused. Known for her professionalism, approachable nature and strong relationship-building skills, Leah plays an important role in supporting positive workplace cultures and effective resolution pathways across the organisations she works with.
Quintin Robinson
Business Partner
M: +61 (0) 417 066 377
E: quintin.robinson@captureculture.com.au
Quintin is a passionate work health safety specialist with over 20 years’ experience supporting organisations across all industries to build safe, compliant, and high-performing workplaces. Quintin’s business partnering approach is to bring deep expertise in the practical implementation of work health and safety frameworks that aren’t just focused on compliance, but committed to genuine continuous improvement and embedding a proactive safety culture.
Recognised for strong legislative knowledge and the ability to translate complex WHS, workers compensation, and risk management requirements into clear, practical strategies that strengthen organisational capability. Quintin brings a highly adaptive style that instils confidence, engages stakeholders at all levels, and conveys safety messages in a relatable, constructive, and actionable way.
Deeply passionate about education and training, with a proven ability to build capability through tailored programs, coaching, and hands-on guidance that empower leaders and workers to embrace their safety responsibilities.
Quintin loves working with businesses on safety culture transformation, leadership development, and the design, implementation, and continual improvement of WHS and Environmental Management Systems that support organisational growth and operational excellence.
Quintin partners closely with businesses to understand their operational realities, deliver fit-for-purpose solutions, and drive sustainable safety outcomes that protect workers and enable long-term success.
Elisa Luck
Operations Manager & Business Partner
M: +61 (0) 432 486 115
E: elisa.luck@captureculture.com.au
Elisa is a dynamic, outcomes-driven consultant and operational leader with extensive experience helping businesses operationalise their core functions efficiently and effectively. She brings strong capability in designing, implementing, and embedding core functions across all industry sectors, ensuring organisations can translate strategy into streamlined, high-performing operations.
Elisa has a passion for working with businesses to lead significant organisational change, including system redesign, process optimisation, and operational transformation that drives measurable performance improvement.
A confident and capable leader of multidisciplinary teams in complex environments, with strong coaching capability that builds workforce capability, embeds cultural alignment, and supports meaningful personal and professional development.
A core strength is strong legislative knowledge and practical application across industrial relations, workers compensation, and work health and safety—enabling the businesses Elisa partners with to confidently meet complex compliance and operational requirements.
Elisa is highly experienced in supporting a diverse range of organisations in bidding and tendering for work, providing strategic guidance, persuasive tender content, and robust compliance frameworks that strengthen their market position and increase success rates.
Elisa thrives on tackling complex challenges and empowering others to achieve excellence. Her approach is to partners with clients in a collaborative, solutions-focused manner—bringing clarity, practical insights, and tailored strategies that help businesses achieve their goals and deliver tangible results.